Device comes with a two-year warranty.
The primary data transmissions occur between the device and our cloud servers, a cost that is covered by your subscription. The application on your phone uses a minimal amount of data, and only while it’s actively in use, so it’s not something you need to be concerned about.
Yes, the car tracking is on real-time. The location of the vehicle is updated every 20 seconds when the car is moving.
No, Once you have logged-in and activated the alerts, everything works automatically. The push notifications and alarm will work, even if the app is not running.
No, MyCarAlert GPS device leverages mobile network connections to relay information to your smartphone, enabling you to receive notifications in any location where mobile network service is accessible.
Since the GPS device is not directly connected to your phone, but sending data to our servers in the cloud, it does not consume more battery than any other app.
MyCarAlert GPS device does not interfere with your car in any way, so it does not affect your car’s warranty. The PRO model is only reading OBD data, so it does not interfere with with car computer in any way.
Of course not. Push notifications are exclusively dispatched to the smartphone on which the application is installed and where alerts have been activated.
The SIM card inside the device will be automatically terminated after 30 days of inactive subscription. If you didn’t extend your subscription and the SIM card gets terminated, please contact us.
GPS DEVICE
Yes, you can easily switch the device to another car. Simply remove and insert in the other car.
No, while connected, the device is charging automatically.
The GPS device comes with a built-in battery, which enables the device to work for some time after it gets unplugged. If you have activated the alert, you will be notified.
No, MyCarAlert GPS device leverages mobile network connections to relay information to your smartphone, enabling you to receive notifications in any location where mobile network service is accessible.
The GPS device is designed to switch to a deep sleep mode approximately five minutes after the car has stopped, significantly reducing power consumption to around 13,5mA, an extremely low level. Therefore, even if your vehicle remains stationary for several weeks, the device’s power usage should not pose any concerns.